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ABTexas And FUB

American Bank of Texas and First United Bank are joining together. The partnership of these community banks ensures short- and long-term success for our customers, our communities, and our employees. As of Veterans Day, November 11, 2016, our preparations will be complete. Beginning on Saturday, November 12th, American Bank of Texas will begin operating under the First United Bank name.

**Get instructions here for American Bank of Texas customers currently using Quicken, QuickBooks or Mint.**

The latest key information and answers to common questions can always be found in the Booklet and questions below.

Please note:

  • Your debit cards, credit cards, and checks will continue to work.
  • The same great people you have always worked with are here to serve you.
  • Telephone banking customers will re-register with First United beginning on November 13th.
  • Online banking customers will begin using First United’s online banking and mobile app on November 13th.

American Bank of Texas and First United Bank are here to serve customers in all our communities. On Veterans Day, Friday, November 11, 2016, customer service will be available by telephone from 9:00 a.m. to 5:00 p.m. Beginning Saturday, November 12, 2016, our telephone Customer Care Center will be open 24-hours a day. On holidays we will be open from 9:00 a.m. to 5:00 p.m. with the exception of Thanksgiving and Christmas. Please do not hesitate to visit your bank or give us a call at 1-855-677-1248 with any questions.

 View Press Releases  here.

Merger FAQ's

First United is a family-owned company headquartered in the Texoma area. By joining together, we will now serve 32 communities in Texas and 24 communities in Oklahoma with a full range of banking, mortgage, insurance, and investment products and services.

First United will continue the legacy of community involvement began by American Bank of Texas. First United has been recognized multiple times as an outstanding community bank with regard to community involvement.

Yes, all banks will be called First United Bank effective November 12, 2016.

The website is

Yes, your community bank will keep the same phone numbers.

Yes, all community bank locations will remain open.

No, you will see the same great folks that you’ve grown accustomed to seeing when visiting the community bank.

At this time, there are no plans to modify business hours.

Yes, customers can fully use all First United locations beginning Saturday, November 12, 2016. See a listing of locations on page 12 or visit the website,

The Customer Care Center is available 24-hours to assist you. On Federal holidays (New Year’s Day, Martin Luther King, Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day), the Customer Care Center is open 9:00 a.m. to 5:00 p.m. Our Customer Care Center is closed on Thanksgiving Day and Christmas Day so our employees may spend this time with their families.

Yes, American Bank of Texas and First United Bank will be available to assist you. On Veterans Day, Friday, November 11, 2016, service hours are from 9:00 a.m. to 5:00 p.m. On Saturday, November 12, 2016 and Sunday, November 13, 2016 the Customer Care Center will be open 24-hours to assist you.

No. Friday, November 11, 2016, the banks will be closed for Veterans Day. American Bank of Texas will be open on Saturday, November 12, 2016, during normal business hours under the First United Bank name.

On November 12, 2016, all American Bank of Texas accounts and products will be transferred to First United Bank. If you have accounts at both institutions, you will continue to have two separate First United accounts. Customers can choose to combine the accounts, if desired.

Account numbers for almost every customer will remain the same. Some account numbers were modified, but those customers were contacted directly.

For any transaction completed without a paper check, for instance online check drafts, you will need to use the new routing number 111911321. For payments you have already set up with vendors, we will send a notification to them with the updated routing number the next time they send a transaction to your account. The transaction will still post to your account as it should.

Because your account number will not change, you will not need to do anything in most cases. Some employers may request you fill out new paperwork, but our systems will still process your items.

Yes, because your account number(s) will remain the same.

Customers will receive a final statement from American Bank of Texas as of Thursday, November 10, 2016, on all checking and savings accounts. Interest bearing accounts will be paid accrued interest, but no accounts will be service charged. After November 10, 2016, you will receive your next statement from First United Bank.

After November 10, 2016, statements will be issued a little later than normal. However, starting in December, the statement cycle should be very close to the day you normally receive your statements.

Yes, there will be a slight difference in look, however the information will remain the same. The check images are printed 12 to a page.

Yes, you will be able to continue to use your current debit card until it expires. Prior to the expiration date, you will receive a new First United debit chip card.

Yes, First United offers YouFirst personalized debit chip cards. After November 12, 2016, you will have the option to personalize your card. Visit for details. Fees may apply.

Yes, your current debit card PIN will still work.

Yes, you can continue using your existing American Bank of Texas checks. Future check orders processed through the bank will be converted to an equivalent check style with First United’s logo and routing number.

Yes, you can continue using your existing American Bank of Texas credit card.

You will be able to view all accounts and their respective balances and transaction histories throughout the merger period. You will not be able to perform any transactions online as of Thursday, November 10, 2016, through noon Sunday, November 13, 2016. The Customer Care Center is available 24-hours to help you with any type of transaction and if you have any questions or need assistance.

Yes, to ensure that your information remains as secure as possible, you will receive a separate communication prior to November 12, 2016, with a temporary password. Beginning Sunday, November 13, 2016, you may begin using your temporary password to login. At that time you will be able to select a new password of your choice.

Online Bill Payments will work the same way they do today.

Yes, most usernames will remain the same unless you are notified otherwise.

Yes, First United’s mobile app is available from the Apple iTunes or Google Play Store for free. Before accessing the app, you must log-in to the website version of online banking to set up your new password. The app will be available for use on Sunday, November 13, 2016. Learn more at

No, customers will still have access to account information 24-hours a day by calling 800-567-1785. First United’s enhanced telephone banking service allows you to check account balances and transactions, manage your debit cards, and make internal transfers. Plus, this service also features keypad or voice recognition with English or Spanish options.

No, First United is a community bank dedicated to serving customers locally. Loan officers and leadership at the American Bank of Texas locations will still be the same decision makers.

No, you can mail your payments to the same place you do today. You can also visit any First United location to pay in person.

Treasury Management customers will be receiving a separate communication with information regarding these services. If you have questions, please contact First United Bank’s Treasury Management Department either by phone at 580-634-6497 and 1-800-924-4427 ext. 1497 (toll free) or by email at

Beginning November 12, 2016, you will be automatically enrolled at no charge into First United’s Fraud Prevention Service. If suspicious activity is detected, you will receive an email, text message, or phone call. The phone number for the fraud center is 800-417-4592. If you will add this number to your contacts and label it “Fraud Center”, then it will be displayed on your phone whenever you get a call from this number. If you have any questions, call the Customer Care Center.

Yes, your current bill pay information from American Bank of Texas will be transferred to your First United online banking account.

Yes, eStatement history will be available for the previous 18 months for you to download in approximately mid- to late-December. If you need any assistance with eStatements prior to their availability, you can call, visit, or send a secure message through online banking and our Customer Care Center will provide those statements up to 18 months. We are also able to provide statements up to the prior 7 years; however, fees may apply.

Yes, First United’s online banking allows you to view account history for up to two years. American Bank of Texas customers will have a full two years of history available as of December 13, 2016.

Enrollment is not required, mobile deposit is readily available on the First United mobile app.

Yes, you will simply enroll by using your account number and the social security number or tax identification number of the primary account holder. If you have any issues accessing your account, please call the Customer Care Center at 800-567-1817. As a reminder, our Customer Care Center is available 24-hours should you have questions or need assistance.

Loan approvals will still be intact, but new documentation with First United may be issued and require signatures.

Yes, there will be a slight difference in look, however the information remains the same.

All current terms and conditions will continue to apply for all Safe Deposit Boxes.

Yes, your deposit accounts will continue to be FDIC insured up to the applicable limits allowed by law. The standard deposit insurance amount is $250,000 per depositor, per insured bank, for each account ownership category. Depositors may qualify for coverage over $250,000 if they have funds in different ownership categories and all FDIC requirements are met. For more information, visit https://www.
FDIC insurance covers all deposit accounts, including checking and savings accounts, money market deposit accounts, and certificates of deposit. FDIC insurance does not cover other financial products and services that banks may offer, such as stocks, bonds, mutual fund shares, life insurance policies, annuities, or securities. The FDIC provides separate coverage for deposits held in different account ownership categories.

Deposits previously from American Bank of Texas are separately insured from deposits at First United Bank for at least six months after November 10, 2016. This grace period gives you the opportunity to restructure your accounts, if necessary. CDs from American Bank of Texas are separately insured until the earliest maturity date after the end of the six-month grace period. CDs that mature during the six-month period and are renewed for the same term and in the same dollar amount continue to be separately insured until the first maturity date after the six-month period. If a CD matures during the six-month grace period and is renewed on any other basis, it would be separately insured only until the end of the six-month grace period.

a perfect fit for our community

Dallas Morning News Top 100 2015

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