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Auto Loans Frequently Asked Questions

How do I access my auto loan online?

Online access is currently restricted to existing First United Bank & Trust customers.

I got a welcome letter, what's this mean?

This letter notifies you of basic loan and payment information as well as welcoming you to First United Bank & Trust.

Can I make my payment at my local First United Bank location?

Yes, any of our locations can assist you in making payments to your auto loan.

Can I set up recurring payments?

Absolutely, please visit one of our locations nearest you to assist in setup.

Can I make extra payments?

Yes, you can make extra payments on your auto loan at any time without penalty.

Can I change my payment due date?

Yes, in most cases your payment date can be moved by up to 10 calendar days. This may exclude your first payment date.

What's GAP & Mechanical Breakdown?

Guaranteed Asset Protection (GAP) is an insurance policy covering the difference between the cash value of your vehicle and any outstanding balance of the loan in the event your vehicle is damaged or stolen.

What's a Preferred Dealer for First United Bank mean?

A Preferred Dealer is a franchised dealership with an existing relationship with First United Bank who is committed to great service.

Can I buy my car from someone that's not a Preferred Dealer and finance with First United Bank?

Of course, please speak to one of our lenders at your nearest location for pre-approval.

I paid off my loan, when will I get my title or lien release?

You should receive your title or lien release within 10 working days.

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